FAQs

WHERE ARE YOU LOCATED?

We are located in Puerto Vallarta and Punta Mita.

DO YOU TRAVEL TO OTHER CITIES?

Yes, all over the globe. Travel fees would apply to weddings outside of Puerto Vallarta and Paris.

DO SOME HOTELS CHARGE FEES FOR ONSITE PHOTOGRAPHERS?

Yes. In this case the fee would be passed onto the client.

DO YOU PHOTOGRAPH TRADITIONAL FAMILY GROUPING?

Yes, upon the clients request. We usually spend 10-15 minutes immediately after the ceremony to photograph the bride’s and groom’s family. We may also photograph traditional bridal party groupings.

WHAT STYLE OF WEDDING PHOTOGRAPHY DO YO SPECIALIZE IN?

We tell the story of each wedding with a mix of creative portraiture and photo-journalism. This focus allows us to capture realistic moments with lasting impressions which are treasured by our clients forever.

DO YOU PROVIDE HIGH RESOLUTIONS FILES?

Yes. Our packages, and photo sessions, include fully processed High-Resolution jpeg’s. We will also provide a DVD that is allowing our clients to make their own prints.

WILL THE FILES ON THE DISK BE MARKED WITH A LOGO?

No. There is no branding or marking on the High Resolution files. However, our brand logo Julien Leveau appears on a set of lower resolution images which we provide for distribution on social networks.

DO YOU SHOOT BLACK AND WHITE, COLOR OR A COMBINATION OF BLACK AND WHITE AND COLOR?

We shoot everything in color and convert images to black and white during our editing process. We also use proprietary editing techniques for toning and special effects. If an image is delivered in black and white, it is permanently black and white because once a photo is shot in film mode it is not possible to change it back to color.

CAN YOU RESERVE A DATE WITHOUT A RETAINER FEE AND/OR CONTRACT?

No.

WHAT RETAINER FEES AND/OR CONTRACTS ARE REQUIRED?

We require a non-refundable 20% retainer fee to reserve a date. The 80% remainder is due in cash on or before the date of your event.

HOW FAR IN ADVANCE WILL YOU BOOK?

We will take bookings for weddings up to 18 months in advance of the wedding date.

WHAT INFORMATION DO WE REQUIRE BEFORE ACCEPTING A RETAINER FEE AND BOOKING A DATE?

the number of hours involved in the photo shoots
the package(s) you select
the A-La-Carte item(s), if any

WHAT FORM OF PAYMENT DO YOU ACCEPT?

We only accept cash, PayPal, or bank transfer payments. (Clients are responsible for the 4% commission payable to PayPal).

CAN I GIVE YOU A CREDIT CARD NUMBER OVER THE PHONE?

We only accept cash, PayPal, or bank transfer payments.

WHEN CAN WE EXPECT TO RECEIVE DELIVERY OF OUR PHOTOGRAPH PACKAGES?

Our turn-around time is 8-12 weeks.

IS IT NECESSARY TO MEET OUR PHOTOGRAPHER BEFORE THE WEDDING?

Not necessarily. More than 90% of our clients book online without meeting us prior to their wedding day.

DO YOU DO VIDEO SHOOTS?

No but we can recommend you a few videographs that meet our quality standards.